Frequently Asked Questions
Yes, we offer professional installation and setup services for all hardware products. Our team ensures that your systems are configured correctly and running smoothly.
Absolutely! We provide upgrade and maintenance services to keep your hardware up-to-date and functioning optimally. Regular maintenance helps prevent issues and extends the life of your equipment.
Yes, we specialize in developing customized solutions that meet the specific requirements of our clients. Whether you need tailored software applications or specialized hardware setups, our team is here to help.
You can reach our customer support team via phone, email, or through our online contact form on the website. We are available to assist you with any inquiries or technical support needs.
Yes, most of the mobility devices and gadgets do come with different warranties which vary from brand to brand.
Our cyber security solutions include threat assessment and management, network security, data protection, and incident response. We help safeguard your digital assets against evolving cyber threats.
Yes, we are located at Lotus Plaza, 1st Floor, Chiromo Lane 15, and Nairobi.
Cyber Security
A YubiKey is a physical security key that provides strong authentication by generating a one-time password (OTP) or using other cryptographic protocols. To use it, you plug it into a USB port (or connect it wirelessly for some models), tap the YubiKey, and it sends a secure authentication code to the service you’re accessing. This process eliminates the need for traditional passwords and enhances security.
YubiKeys are compatible with a wide range of services and platforms including Google, Microsoft, Facebook, Dropbox, GitHub, Salesforce, and many more. They work with popular protocols like FIDO2, U2F, OTP, and smart card (PIV), making them versatile for different applications including email, cloud storage, and secure login for computers.
YubiKey enhances security by providing a second factor of authentication that is much harder to compromise than traditional passwords. Unlike passwords, which can be guessed, stolen, or phished, a physical YubiKey must be present to authenticate. This significantly reduces the risk of unauthorized access even if the password is known.
Yes, YubiKey can be used with smartphones. There are YubiKey models that support USB-C, Lightning, and NFC connections, allowing them to work with both Android and iOS devices. This enables secure authentication for mobile apps and services, ensuring strong security across all your devices.
If you lose your YubiKey, it’s important to have a backup method for authentication. Many services allow you to set up multiple YubiKeys or other forms of 2FA (like authenticator apps or SMS codes). You should immediately revoke the lost YubiKey’s access and use your backup key or alternative method to secure your accounts.
Yes, many services allow you to register multiple YubiKeys to a single account. This is useful for having a backup key in case your primary YubiKey is lost or damaged. You can manage these keys through the security settings of the services you use, ensuring you always have a secure way to access your accounts.